BLESS BAY PRIVACY AND DATA PROTECTION POLICY

Bless Bay Corp ("Bless Bay", "We", "Us", "Our") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy sets forth the guidelines, principles and procedures under which we collect, use, store, disclose and protect the personal information of our customers, vendors and affiliates who access our e-commerce platform.

1. INFORMATION WE COLLECT

Bless Bay collects personal and non-personal information to enhance the user experience, manage transactions and comply with legal requirements. The information collected is categorized into:

• Personally Identifiable Information: Includes full name, email address, phone number, physical address and identity documents if required to verify the user's account.
• Navigation and Usage Data: We collect technical information about access to our platform, such as IP address, device type, operating system, browser used, approximate geographic location and browsing patterns. This information allows us to improve site performance, prevent fraud and optimize the user experience.
• Social Networking Data: If the user chooses to register or log in to Bless Bay through social networks, we may receive limited information from your public profile, according to the permissions granted in the account settings on the social network platform.
• Communication Data: Includes messages sent to the support team, queries made through the platform and any user interaction with our customer service channels.

Information We Do Not Collect Bless Bay does not collect or store financial information or payment data. All financial transactions are securely processed through certified third-party payment service providers that comply with applicable security standards and regulations. This means that credit or debit card details, bank accounts and payment credentials are handled directly by these providers and are not accessible to Bless Bay.

2. HOW WE USE YOUR INFORMATION

The information collected is used strategically and with strict security measures to ensure confidentiality and proper use of the data. Specific purposes of data processing include:

• Order Processing and Execution: We use personal data to manage the purchase of products and services, process payments, generate invoices, coordinate shipments and manage returns or refunds.
• Account Management and Maintenance: We ensure the correct management of user accounts, facilitate password recovery, update contact information and provide assistance in the configuration of preferences.
• Security Assurance and Fraud Prevention: We implement fraud detection and mitigation protocols, identity authentication and protection against unauthorized access or security breaches.
• Personalization and User Experience Improvement: We analyze browsing habits and interactions with the platform to provide relevant product recommendations, improve the user interface and optimize site functionality.
• Marketing and Commercial Communication: With the user's consent, we send personalized offers, promotions, newsletters and surveys to evaluate customer satisfaction and improve our services.
• Compliance with Legal and Regulatory Obligations: We process personal data to comply with tax, regulatory and data protection regulations, as well as to respond to requests from governmental or judicial authorities.

We undertake not to use users' personal information for purposes other than those set forth in this Privacy Policy without obtaining their prior consent.

3. LEGAL BASIS FOR DATA PROCESSING

Bless Bay processes personal data in accordance with the following legal bases, ensuring that the processing of information is carried out in a transparent manner and in compliance with the regulations in force:

• Performance of a Contract: We process personal data when necessary to fulfill a contract to which you are a party, for example, to process payments, manage orders, provide customer service and administer user accounts.
• Explicit Consent: In those cases where the user has given his explicit consent to the processing of his data for specific purposes, such as receiving marketing communications, subscription to newsletters or participation in surveys and promotions. The user has the right to withdraw his/her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
• Legitimate Interest: We process data when we have a legitimate interest in doing so, provided that such interest does not override the user's fundamental privacy rights. This includes improving the security of our platform, optimizing the user experience, preventing fraud and ensuring the protection of our systems and services.
• Compliance with Legal Obligations: We may process personal data when necessary to comply with a legal obligation, such as compliance with tax regulations, requirements of regulatory authorities or compliance with applicable data protection laws in the jurisdiction where we operate.

In all cases, we ensure that the processing of data is proportionate, limited to the stated purposes and executed with the necessary safeguards to ensure the privacy of our users.

4. DATA SHARING

Bless Bay only shares users' personal information when strictly necessary to fulfill the purposes set forth in this policy. Data sharing is done under strict confidentiality and compliance agreements. Data recipients include:

• Service Providers: Companies specializing in payment processing, shipping logistics, cloud storage and technical support, which are required to comply with high data protection standards.
• Regulatory and Governmental Authorities: In case of legal requirements, judicial investigations or when necessary to comply with tax, security or data protection regulations.
• Business Partners and Affiliates: In situations where collaboration with other entities results in mutual benefit, transparency in data processing will be guaranteed and users will be informed in advance.
• Security and Fraud Prevention: We share data with entities specialized in cybersecurity and monitoring fraudulent activities to guarantee the integrity of the platform and the protection of users.

We do not sell, rent or share personal information with third parties for commercial purposes without your explicit consent. All data transfers comply with applicable regulations and are subject to appropriate safeguards to ensure the protection of information.

5. INFORMATION SECURITY

We implement a comprehensive set of security measures to protect users' personal information from unauthorized access, alteration, disclosure or destruction. Our security measures include:

• Data Encryption: All stored and transmitted data is protected by advanced encryption using protocols such as SSL/TLS.
• Restricted Access: Only authorized personnel may access personal information, and such access is subject to strict controls and regular audits.
• Threat Monitoring and Prevention: We use continuous monitoring tools to detect suspicious activity or possible security breaches.

6. USERS' RIGHTS

Users have the right to:

• Access your data and know how it is used.
• Request rectification of incorrect or incomplete information.
• Request deletion of data when it is no longer needed.
• Limit the processing of your information in certain cases.
• Porting your data to another service provider.
• Applications should be sent to info@blessbay.com

7. LIMITATION OF LIABILITY AND LIMITATION OF DAMAGES

Bless Bay shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising from the use of our platform, including, but not limited to, service interruptions, loss of data, security breaches, or any other damages that may result from access to or use of the services offered.

We do not warrant that the platform will operate uninterrupted, error-free or that any defects will be corrected in a timely manner. In no event shall our aggregate liability to any user exceed the total amount paid by the user in connection with the services offered in the past three months.

8. COOKIE POLICY

Our platform uses cookies and similar technologies to enhance the user experience, analyze traffic patterns and provide personalized content. By accessing Bless Bay, the user accepts the use of cookies in accordance with this policy.

Users can manage their cookie preferences through their browser settings, where they can block or delete cookies. However, some platform functions may be affected if cookies are disabled.

9. DISPUTE RESOLUTION

In case of disputes arising from the use of our platform, we are committed to seek solutions through a mediation or arbitration process before proceeding with legal action.

Any dispute shall be resolved by binding arbitration administered by a recognized body in the state of Florida, U.S.A. If the dispute is not resolved by arbitration, the parties agree to submit to the exclusive jurisdiction of the courts of Florida. Users expressly waive the right to participate in class action lawsuits against Bless Bay.

10. INTERNATIONAL TRANSFER OF DATA

Bless Bay operates globally, which may involve the transfer of personal data to countries outside the user's jurisdiction. We ensure that such transfers are made under appropriate security mechanisms, such as standard contractual clauses approved by privacy regulators or equivalent certifications.

Users accessing our platform from outside the U.S. agree that their information may be transferred to and stored on servers located in different countries, in accordance with applicable data protection regulations.

11. MODIFICATION AND TERMINATION

Bless Bay reserves the right to modify this Privacy Policy at any time, notifying users by posting on the platform or by email.

If the user continues to use our services after the update of this policy, it will be considered that he/she accepts the changes. If you do not agree with the changes, you must stop using our platform and request the deletion of your personal data.

We reserve the right to suspend or terminate the access of any user who fails to comply with our policies, without prior notice.

12. CONTACT

If you have any questions about this Privacy Policy, the protection of your data or wish to exercise your rights, you can contact us through the following means:

• E-mail: info@blessbay.com

We respond to privacy-related inquiries within 30 business days.